Call-center Services
For Business

Outsourcing inbound and outbound call-center services

Outsourcing to IPI SOLUTIONS SRL | Outsourcing România

Call-center Services

At IPI Solutions, we specialize in providing professional outsourcing services tailored to the needs of modern companies. Our portfolio includes:

  • Effective outbound campaigns for optimal customer relationship management
  • Customer support and contact center inbound, for exceptional customer service
  • IT Support for Windows systems, ensuring fast and efficient troubleshooting
  • data entry and update services, essential for effective information management
  • Rigorous order verification and registration processes, including KYC processing (Know Your Customer )
  • Quick responses via chat, email, Whatsapp and Facebook, for smooth communication with customers

As a BPO (Business Process Outsourcing) service provider, we understand the importance of effective outsourcing for companies. Whether it's handling phone calls, call center services, validation or data entry, our dedicated team is ready to assist you.

Headquartered in the heart of the country, IPI Solutions offers an extensive geographical coverage and a consistent level of quality in all our services. We are dedicated to each client's success and flexibly adapt to meet the specific requirements of your business.


We engage in long-term partnerships with clients aimed at constant growth and optimization of business processes. Using the most effective tools and strategies, we are here to actively contribute to the increase of your company's turnover.

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Expertiza iPI Solutions în Outsourcing | România

Our experience, your success

At IPI Solutions, we turn outsourcing challenges into growth opportunities.

With over 3 years of experience in the field of BPO, IPI Solutions provides high quality outsourcing services to clients in various sectors. By combining advanced technology with a team of dedicated professionals, we boast an impressive success rate in implementing effective, customized solutions for each client.

  • 97% customer satisfaction: Our customers are the testimony of the quality of our services.
  • 20+ global clients: Successful partnerships in over 5 countries.
  • Innovation and efficiency: We continue to adopt the latest technologies to improve our customers' business processes.
  • Diverse expertise: Our team has experience in a wide range of industries, from IT and customer support to data processing and financial services.

Outsourcing services

We balance quantity with quality, so we can adapt to any type of project, from taking calls for your clients to creating and managing websites and web ads.

Call-center

We aswer phone calls from your customers or call them ourselves, depending on your needs.



#quality

Back-office

We answer emails on behalf of your company, keep track of activity and create a database for your business.


#quantity

Software

We can create software applications (CRM, CMS and others) to increase the quality of your services.



#flexibility

IT Support

We can configure devices, install software and provide training in the use of devices.



#security

Get in touch with us

If you plan to outsource your call center, data entry, archiving or software service, the IPI Solutions team is at your disposal. Please contact us using the contact form or the available email addresses.

Outsourced services

Explore some activities from our diverse range of outsourced services.

Customer support

Professional call center services and technical support

We offer personalized customer support via phone, email and chat, ensuring efficient communication and quick resolution of requests.

Data processing

Data entry and analysis for efficiency

Specializing in data collection, processing and analysis, we help improve the efficiency and accuracy of information.

Digital marketing

Innovative Marketing Strategies for Online Growth

We create and implement effective digital marketing strategies, including SEO, online advertising and social media management.

Restaurant reservations and clinic appointments

Services for managing bookings and appointments

We offer specialized call center services to efficiently manage restaurant reservations and clinic appointments, ensuring a smooth and professional experience for your customers.

Order management

Efficient call-center services for order management

We offer specialized call center services for the efficient management of customer orders, ensuring fast processing, accuracy and exceptional customer service.

Surveys and market research

Call center services for surveys and market research

Specializing in surveys and market research, our team provides data collection and analysis services to help you better understand your customers' needs and preferences.

Contact

To get an idea of the services we can offer you and to discuss in detail what we can do for your company, please contact us using the form below.

Correspondence

Înfrățirii 6th Street
Brașov, România

Phone

+4021.555.28.48

Note: By pressing the 'Send message' button you agree that all the data you write in the form will be sent to us and stored in our database. You can contact us at any time to delete the data provided, using the same form.