We are ready to handle your customers’ requests, whether you run a small business or a large enterprise. Focus on your strategy; we’ll handle the rest!
Request a Custom QuoteOutsourcing helps reduce staff, infrastructure, and training costs while providing high-quality services.
Our dedicated team has extensive expertise in managing customer interactions at a professional level.
We offer flexible resources so you can ramp up or reduce volume as needed.
You focus on your core strategy; we manage all support and contact center tasks.
Ranked in the Top Firms of 2024 according to RomanianCompanies.eu, IPI Solutions achieved 2nd Place in the Top Small Business Rankings for Brașov County, Romania.
We handle calls, emails, and live chats, providing quick and friendly solutions for your customers.
We provide first-level assistance for technical issues and keep your clients updated in real time.
We handle data processing and administrative tasks to free up your internal team.
Take advantage of our comprehensive call center services designed to optimize customer communication and improve operational efficiency.
Calls handled yearly
Customer Satisfaction Rate (CSAT)
Average cost savings for clients
Availability across all time zones
Romanian, English, Italian, German, Spanish, French
We cover multiple industries and swiftly adapt to specific requirements.
We identify your specific needs and goals to create a solution tailored to your business.
We set up the necessary systems and train the dedicated team for a strong start.
We handle daily call center tasks, providing regular reports and real-time feedback.
We analyze KPIs and continuously improve processes to achieve your objectives.
Let’s provide your customers with the best experience together!
Get a Quote NowOr write us directly at: (click to reveal)
Costs depend on interaction volume, languages, and the level of support required. Send your request for a custom quote.
Absolutely. Our solutions are flexible, perfect for businesses of any size in any industry.
We track average response time, total volumes, customer satisfaction, first-call resolution rate, and other key metrics.
We will contact you promptly to discuss details and provide a customized offer.
