Call-center
services for your business

We are specialists in call answering and calling customers / Inbound and outbound services

Outsourcing IPI SOLUTIONS | Outsourcing România
Rapoarte IPI SOLUTIONS | Outsourcing România
Securitatea datelor IPI SOLUTIONS | Outsourcing România
Call-center IPI SOLUTIONS | Outsourcing România
Arhivare IPI SOLUTIONS | Outsourcing România
Baze de date IPI SOLUTIONS | Outsourcing România
Mentenanță IPI SOLUTIONS | Outsourcing România

In short

We offer a wide range of services for clients, individuals and legal entities and we continue to collaborate with specialists in various fields of activity:

  • CUSTOMER SERVICES (production, trade, service providers, green lines 24/7);
  • HEALTH AND SOCIAL ASSISTANCE (medical staff, drug manufacturers);
  • PUBLIC AND PRIVATE ADMINISTRATION (owners' associations, taxi companies);
  • IT SERVICES ACTIVITIES (programmers, IT security);
  • HOTELS AND RESTAURANTS (hospitality administrators, managers);
  • other fields of activity.

We offer outsourcing services (BPO). This means that if you have a company and want to outsource certain activities (answering phone calls or everything related to the call center, validation and data entry), we are the ideal company to help you!

The registered office of S.C. iPI Solutions S.R.L. it is hosted in the heart of the country, thus giving us a clear and equal visibility in any direction we look. Our services are offered at the same level of performance and quality, for each of our customers.


We enjoy collaborating with customers who want to constantly evolve. In this sense, we use all the tools we have to actively and passively participate in increasing the turnover of your company.

Get in touch with us
Contracte IPI SOLUTIONS | Outsourcing România

Contract statistics

Brief analysis of the feedback obtained from collaboration agreements

Project takeover availability 100%
Satisfied customers (% of total contracts) 100%
Suspended contracts (temporary projects) 3%
Collaboration requests (% of total e-mails received)78%

Services

We balance quantity with quality, so we can adapt to any type of project, from taking calls for your customers to creating and managing websites and web ads.

Call-center

We take phone calls from your customers or we call them, depending on your needs.



#quality

Back-office

We respond to e-mails on behalf of your company, keep track of your business, and create a database for your business.


#quantity

Archiving

We manage and store your company's data in an electronic archive, accessible online or offline.



#security

Software

We can create software applications (CRM, CMS and others) to increase the quality of your services.



#flexibility

Get in touch with us

The first step is to tell us the needs of your company, and we will tell you how we can help you. All you have to do is contact us by phone or e-mail and we will establish the rest of the details together.

Departments

The organizational structure is evenly distributed in the company, each of our employees having tasks specific to the position they work on.

Departamentul Office IPI SOLUTIONS | Outsourcing România

Office Department

It is the department that deals with the official requests regarding the communications with the official authorities of the Romanian state.

Contact options

Departamentul IT IPI SOLUTIONS | Outsourcing România

IT Department

It is the department that deals with the implementation of technical solutions, such as IP setting, cyber security, programming.

Contact options

Departamentul Comercial IPI SOLUTIONS | Outsourcing România

Commercial Department

It is the department that deals with the creation of commercial offers for our future and current clients.

Contact options

Departamentul Marketing IPI SOLUTIONS | Outsourcing România

Marketing Department

It is the department that creates the image for the ideal company. Takes over advertising requests and provides at least one answer for each question.

Contact options

Departamentul Cercetare IPI SOLUTIONS | Outsourcing România

Research Department

It is the department that deals with research in all fields. This research ensures a continuous development and allows us to keep up with all the news in the market.

Contact options

Departamentul Operațional IPI SOLUTIONS | Outsourcing România

Operational Department

It is the department that deals with solving daily tasks and is in the first line in contact with customers. This department is in the Front Office and deals directly with the satisfaction of the company's customers.

Contact options

Contact

To get an idea of the services we can offer you and to discuss in detail what we can do for your company, please contact us using the form below.

Headquarters:

Înfrățirii 6th Street
Brașov, România

Phone:

+40 730 161 580
+40 730 163 337
+40 371 783 545

Note: By clicking on the 'Send message' button you agree that all the data you have written in the form will be sent to us and stored in our database. You can contact us at any time to delete the data provided, using the same form.